Pursuant to Law No. 144/2015, of 8 September, it is hereby informed that, in the event of a dispute regarding the supply of goods, the consumer (natural person when acting for purposes that are not included in the scope of his activity commercial, industrial, artisanal or professional) may use an Alternative Dispute Resolution Entity.

The competent authority for this purpose is the following:

CIMAAL – Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve
ADDRESS: Ninho de Empresas, Edifício ANJE, Estrada da Penha, 3º andar, sala 26 - 8000-131 Faro
Phone: 289823135
Website: consumidoronline.pt
E-mail: mailto:apoio@consumidoronline.pt

More information on Consumer Portal (consumidor.pt)